At fb001, we believe gaming should always be fun and entertaining. We're committed to promoting safe gambling practices and providing tools to help you stay in control.
fb001 is dedicated to providing a safe, secure, and responsible gaming environment for all Filipino players. As a PAGCOR-licensed operator, we take our responsibility seriously and comply with all Philippine regulations designed to protect players and promote responsible gambling practices.
While the majority of our players enjoy fb001 as a form of entertainment without problems, we recognize that for some individuals, gambling can become harmful. That's why we've implemented comprehensive responsible gaming measures, self-exclusion tools, and support resources to help players maintain healthy gaming habits.
We encourage all fb001 players to gamble responsibly, set limits on their gaming activities, and seek help immediately if they feel their gambling is becoming problematic. Remember: gambling should always be about entertainment, never a way to make money or solve financial problems.
Online gambling is restricted to individuals who are at least 21 years of age in the Philippines. This is both a legal requirement under PAGCOR regulations and a critical safeguard to protect young people from gambling-related harm.
fb001 strictly enforces age verification:
Problem gambling, also known as gambling disorder or compulsive gambling, is a behavioral addiction that can have serious consequences for individuals and their families. It affects people from all walks of life in Manila, Cebu, Davao, and across the Philippines.
It's important to recognize the warning signs that gambling may be becoming a problem. If you or someone you know exhibits several of these behaviors, it may be time to seek help:
If you answered "yes" to three or more of these questions, you may have a gambling problem and should seek help immediately.
We provide several tools to help you maintain control over your gambling activities. All fb001 players can access these features through their account settings or by contacting our customer support team.
Set maximum amounts you can deposit into your fb001 account over specified time periods. Available limits include:
Deposit limits take effect immediately when you set them. If you want to increase a limit, there's a mandatory 24-hour cooling-off period before the increase takes effect. Decreases to limits apply immediately.
Control the maximum amount you can lose over daily, weekly, or monthly periods. When you reach your loss limit, you'll be unable to place additional wagers until the next period begins. Loss limits help prevent chasing losses, one of the most dangerous gambling behaviors.
Set a maximum duration for your gaming sessions. fb001 will automatically log you out when your session time limit is reached, helping you maintain healthy gaming habits and avoid excessive play. You can set session limits from 30 minutes to 8 hours.
Enable periodic pop-up reminders that show you how long you've been playing and how much you've won or lost. Reality checks help you stay aware of time spent gambling and make informed decisions about continuing to play.
Take a temporary break from fb001 by activating a cooling-off period. Your account will be suspended for the duration you choose:
During the cooling-off period, you cannot access your account, deposit funds, or place wagers. This gives you time to step back and reassess your gambling behavior.
If you feel your gambling is becoming a serious problem, you can self-exclude from fb001 for an extended period or permanently. Self-exclusion options include:
To set limits or activate self-exclusion, log into your fb001 account and navigate to Account Settings > Responsible Gaming, or contact our customer support team via live chat or email at [email protected]. Our team is available 24/7 to assist you.
Self-exclusion requests are processed immediately and cannot be reversed during the exclusion period. We will not send you any promotional materials during your self-exclusion period.
The Philippine Amusement and Gaming Corporation (PAGCOR) operates a comprehensive Responsible Gaming Program designed to promote safe gambling practices across all licensed gaming operators in the Philippines, including fb001.
PAGCOR's program includes player education initiatives, industry training for gaming personnel, research into gambling behavior patterns among Filipino players, and coordination with mental health professionals to provide support services. As a PAGCOR-licensed operator, fb001 fully participates in and supports these initiatives.
If you wish to self-exclude from all PAGCOR-licensed gaming establishments and online platforms (not just fb001), you can register with PAGCOR's Self-Exclusion Program by visiting any PAGCOR satellite office or contacting PAGCOR directly. This broader self-exclusion applies to casinos in Metro Manila, Cebu, Clark, and other locations nationwide.
Follow these guidelines to keep your gambling fun and under control:
If you believe you may have a gambling problem, it's important to seek help immediately. Problem gambling is treatable, and many Filipinos have successfully recovered with proper support. You are not alone, and there is no shame in asking for help.
24/7 Crisis Hotline for mental health support, including gambling addiction counseling
0917-899-8727
(02) 7-989-8727
Department of Health crisis line providing referrals to addiction treatment services
1553 (Luzon-wide toll-free)
0917-899-USAP (8727)
Information on self-exclusion programs and responsible gaming resources
(02) 8832-3000
Visit any PAGCOR satellite office for in-person assistance
Our team can help you set limits, activate cooling-off periods, or initiate self-exclusion
24/7 Live Chat
Email: [email protected]
When you contact a gambling helpline or counselor, you can expect confidential, non-judgmental support. Professionals can help you understand your gambling behavior, develop strategies to control or stop gambling, address underlying mental health issues, repair relationships damaged by gambling, and create a plan for financial recovery.
Treatment for problem gambling may include individual counseling, group therapy, cognitive behavioral therapy (CBT), family therapy, or participation in support groups like Gamblers Anonymous. Many Filipinos have found success through these evidence-based treatments.
If someone you care about may have a gambling problem, it's important to approach the situation with compassion and understanding. Problem gambling affects the entire family, and your support can be crucial in helping your loved one seek treatment.
Remember that you cannot force someone to stop gambling - they must make that decision themselves. However, your support and encouragement can make a significant difference in their recovery journey.
fb001 is committed to preventing underage gambling and protecting minors from gambling-related harm. We implement strict age verification procedures and encourage parents and guardians to take an active role in monitoring their children's online activities.
fb001 continuously reviews and improves our responsible gaming measures to ensure we're providing the best possible protection for Filipino players. We regularly train our customer service staff on problem gambling recognition and intervention, monitor player behavior for signs of problematic gambling patterns, collaborate with responsible gaming organizations and mental health professionals in the Philippines, and invest in research to better understand and prevent gambling-related harm.
We believe that responsible gaming is not just a regulatory requirement - it's a moral obligation. Every member of the fb001 team is committed to creating a safe gaming environment where entertainment never comes at the cost of wellbeing.
If you're struggling with gambling and need immediate support, don't wait. Contact the National Center for Mental Health crisis hotline at 0917-899-8727 (available 24/7), or reach out to our customer support team to activate self-exclusion or other protective measures on your fb001 account.
Remember: Seeking help is a sign of strength, not weakness. Recovery is possible, and support is available.
fb001 provides comprehensive tools to help you gamble responsibly and maintain healthy gaming habits
Set daily, weekly, or monthly deposit limits to control how much you spend. Limits take effect immediately and can be decreased anytime.
Automatic logout after your chosen time period to help prevent excessive play. Set limits from 30 minutes to 8 hours per session.
Take a temporary break from gaming for 24 hours, 7 days, or 30 days. Your account is fully suspended during the cooling-off period.
Control the maximum amount you can lose over specified time periods. When you hit your loss limit, wagering is automatically blocked.
Periodic reminders showing how long you've been playing and your win/loss balance. Stay aware and make informed decisions.
Close your account for 6 months, 1 year, 5 years, or permanently. Self-exclusion cannot be reversed during the exclusion period.
Enjoy world-class gaming entertainment with PAGCOR-licensed safety standards. Set your limits, use our responsible gaming tools, and gamble only what you can afford to lose. Entertainment should never become a problem.