Privacy Policy

Your privacy matters. Learn how fb001 collects, uses, and protects your personal information in accordance with Philippine data protection laws.

Last Updated: October 8, 2026

1. Introduction

Welcome to the fb001 Privacy Policy. This document explains how fb001 Gaming Corporation ("fb001", "we", "us", "our") collects, uses, stores, shares, and protects your personal information when you access and use our website at fb001.cam and related services (collectively, the "Service").

fb001 is committed to protecting your privacy and complying with the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as well as applicable regulations issued by the National Privacy Commission (NPC) of the Philippines. We are also committed to meeting the data protection requirements imposed by the Philippine Amusement and Gaming Corporation (PAGCOR) as part of our gaming license obligations.

By creating an account or using any part of the fb001 Service, you acknowledge that you have read, understood, and consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree with any aspect of this Privacy Policy, you must not use our Service.

Your Consent

Using fb001 services constitutes your explicit consent to the data processing activities described in this Privacy Policy. You may withdraw consent at any time by closing your account, though this may limit your ability to use our services.

2. Data Controller Information

The data controller responsible for your personal information is:

fb001 Gaming Corporation
Registered Address: Metro Manila, Philippines
PAGCOR License Holder
NPC Registration: [Registration details maintained in compliance with NPC requirements]

For privacy-related inquiries, you may contact our Data Protection Officer:

Email: [email protected]
Customer Support: [email protected]
Response Time: We aim to respond to all privacy inquiries within seven (7) business days.

3. Information We Collect

3.1 Information You Provide Directly

When you register for a fb001 account, we collect the following personal information:

  • Identity Information: Full legal name, date of birth, nationality, gender
  • Contact Information: Email address, mobile phone number, residential address
  • Account Credentials: Username, password (stored in encrypted format), security questions and answers
  • Verification Documents: Government-issued ID (passport, driver's license, PhilID, voter's ID), proof of address, selfie photographs for identity verification
  • Financial Information: Payment method details (GCash number, Maya account, bank account information), transaction history, deposit and withdrawal records
  • Communication Records: Live chat transcripts, email correspondence, customer service inquiries, feedback and complaints

3.2 Information Collected Automatically

When you access fb001 services, we automatically collect certain technical and behavioral information:

  • Device Information: Device type, operating system, browser type and version, screen resolution, device identifiers
  • Connection Information: IP address, geolocation data (required for compliance with Philippine gaming regulations), internet service provider
  • Usage Information: Pages visited, games played, bet amounts and frequencies, session duration, clickstream data, referring/exit pages
  • Performance Data: Page load times, errors encountered, feature usage patterns

3.3 Information from Third Parties

We may receive information about you from third-party sources including:

  • Payment Processors: Transaction verification data from GCash, Maya, and banking partners
  • Identity Verification Services: Confirmation of identity documents and anti-fraud screening results
  • Gaming Providers: Game session data and betting activity from third-party game suppliers
  • Regulatory Authorities: Self-exclusion lists, responsible gaming databases, compliance information from PAGCOR and other authorized bodies

Sensitive Personal Information

fb001 may process sensitive personal information including government-issued IDs and biometric data (facial recognition for selfie verification). This processing is necessary for regulatory compliance, fraud prevention, and age verification. We implement enhanced security measures for all sensitive data and retain it only as long as required by law.

4. How We Use Your Personal Information

4.1 Lawful Bases for Processing

fb001 processes your personal information based on the following lawful grounds under the Data Privacy Act:

  • Contract Performance: To provide gaming services, process transactions, and fulfill our obligations under our Terms and Conditions
  • Legal Obligation: To comply with PAGCOR regulations, anti-money laundering laws, tax requirements, and other Philippine legal obligations
  • Legitimate Interests: To prevent fraud, ensure platform security, improve services, and conduct marketing activities where you have provided consent
  • Consent: For optional processing activities such as personalized marketing communications and analytics

4.2 Specific Purposes

We use your personal information for the following purposes:

Purpose Legal Basis Data Used
Account registration and management Contract Performance Identity, contact, credentials
Age and identity verification (21+ requirement) Legal Obligation Date of birth, government ID, selfie
Processing deposits and withdrawals Contract Performance Financial information, transaction history
Providing gaming services and game play Contract Performance Account data, betting activity, game preferences
Customer support and communication Contract Performance Contact info, support tickets, chat logs
Fraud prevention and platform security Legitimate Interest / Legal Obligation Device info, IP address, behavioral patterns
PAGCOR regulatory reporting and compliance Legal Obligation All account and transaction data
Anti-money laundering (AML) compliance Legal Obligation Financial data, source of funds, transaction patterns
Responsible gaming monitoring and self-exclusion Legal Obligation / Legitimate Interest Betting behavior, deposit limits, session duration
Marketing and promotional communications Consent Contact info, gaming preferences, bonus history
Platform improvement and analytics Legitimate Interest Usage data, device info, performance metrics
Geolocation verification (Philippine territory) Legal Obligation IP address, GPS data (if enabled)

5. Sharing Your Personal Information

5.1 When We Share Data

fb001 does not sell your personal information to third parties. We share your data only in the following circumstances:

5.1.1 Service Providers and Business Partners

We share information with trusted third-party service providers who assist us in operating the fb001 platform, including:

  • Payment Processors: GCash, Maya, bank partners, and other payment gateways to process your deposits and withdrawals
  • Game Providers: Evolution Gaming, Ezugi, Asia Gaming, Pragmatic Play, and other game suppliers to deliver casino games and betting services
  • Identity Verification Services: Third-party KYC (Know Your Customer) providers to verify your identity documents and prevent fraud
  • Cloud Infrastructure Providers: Hosting services that store and process data on our behalf
  • Customer Support Tools: Live chat and ticketing systems used to provide customer service
  • Marketing Service Providers: Email service providers and SMS gateways for promotional communications (with your consent)
  • Analytics Providers: Services that help us understand user behavior and improve platform performance

All service providers are contractually obligated to protect your personal information, use it only for the specific purposes we authorize, and comply with applicable data protection laws.

5.1.2 Regulatory and Legal Obligations

We are required to share personal information with government authorities and regulatory bodies including:

  • Philippine Amusement and Gaming Corporation (PAGCOR): As part of our licensing obligations, we provide player data, transaction records, and compliance reports to PAGCOR
  • Anti-Money Laundering Council (AMLC): For AML compliance and suspicious transaction reporting under Republic Act No. 9160
  • Bureau of Internal Revenue (BIR): For tax reporting purposes related to gaming winnings and operations
  • National Privacy Commission (NPC): In response to valid data protection inquiries and complaints
  • Law Enforcement: When required by court order, subpoena, or other valid legal process

5.1.3 Corporate Transactions

In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your personal information may be transferred to the successor entity. We will provide notice and seek your consent if required by law before any such transfer.

5.1.4 With Your Consent

We may share information with third parties for purposes not described in this Privacy Policy when we have obtained your explicit consent to do so.

6. Data Security Measures

6.1 Technical Safeguards

fb001 implements industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction:

  • Encryption: All data transmitted between your device and our servers is protected using 256-bit SSL/TLS encryption, the same technology used by major Philippine banks like BPI and BDO
  • Secure Storage: Personal information is stored on secure servers with restricted access, firewall protection, and regular security audits
  • Password Protection: Account passwords are hashed and salted using advanced cryptographic algorithms. fb001 staff cannot view your password
  • Payment Security: Financial transactions comply with PCI DSS (Payment Card Industry Data Security Standard) requirements. We do not store complete credit card numbers or CVV codes
  • Access Controls: Access to personal information is limited to authorized personnel on a need-to-know basis, subject to confidentiality agreements
  • Monitoring and Logging: We maintain security logs and monitoring systems to detect and respond to potential security incidents

6.2 Organizational Safeguards

  • Regular employee training on data protection and information security
  • Background checks for employees with access to personal information
  • Incident response procedures for data breaches
  • Regular third-party security audits and penetration testing
  • Data protection impact assessments for new processing activities

6.3 Your Responsibility

While fb001 implements robust security measures, you also play a critical role in protecting your account. You must:

  • Use a strong, unique password and never share it with anyone
  • Enable two-factor authentication (2FA) when available
  • Keep your contact information up to date for security notifications
  • Immediately report any unauthorized account access to [email protected]
  • Avoid accessing your account on public WiFi or shared computers
  • Log out of your account when finished, especially on shared devices

Data Breach Notification

In the unlikely event of a data breach that poses a real risk of serious harm to affected individuals, fb001 will notify you and the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach, as required by the Data Privacy Act.

7. Your Privacy Rights Under Philippine Law

The Data Privacy Act of 2012 grants Filipino data subjects several important rights regarding their personal information. As a fb001 user, you have the following rights:

7.1 Right to Be Informed

You have the right to be informed about how your personal information is being collected, used, and shared. This Privacy Policy fulfills that right. We will also inform you of any material changes to our data processing practices.

7.2 Right to Access

You have the right to obtain confirmation that we are processing your personal information and to access that information. You may request a copy of all personal information we hold about you by contacting [email protected]. We will respond within fifteen (15) days and provide the information in an accessible electronic format.

7.3 Right to Object

You have the right to object to the processing of your personal information for direct marketing purposes. You can opt out of promotional communications by clicking the unsubscribe link in any marketing email or by contacting customer support. Note that you cannot object to processing required for regulatory compliance or contract performance.

7.4 Right to Rectification

You have the right to correct inaccurate or incomplete personal information. You may update most account details directly through your fb001 account settings. For other corrections, contact [email protected] with documentation supporting the requested changes.

7.5 Right to Erasure or Blocking

You have the right to request deletion or blocking of your personal information in certain circumstances, such as when the information is no longer necessary for the purposes for which it was collected. However, we may retain certain information as required by PAGCOR regulations, tax laws, or for legitimate business purposes such as fraud prevention. To request deletion, email [email protected] from your registered email address.

7.6 Right to Data Portability

You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another service provider where technically feasible. Contact [email protected] to request data portability.

7.7 Right to File a Complaint

If you believe fb001 has violated your data privacy rights or failed to comply with the Data Privacy Act, you have the right to file a complaint with the National Privacy Commission:

National Privacy Commission (NPC)
5th Floor, Philippine International Convention Center (PICC), Vicente Sotto Street
Pasay City, Metro Manila, Philippines 1307
Email: [email protected]
Website: www.privacy.gov.ph
Hotline: +63 2 8234-2228

7.8 Exercising Your Rights

To exercise any of these rights, please contact us at [email protected] with your full name, registered email address, and specific request. We may require additional information to verify your identity before processing your request. We will respond to verified requests within fifteen (15) days, or within thirty (30) days for complex requests with notice of the extended timeline.

8. Cookies and Tracking Technologies

8.1 What Are Cookies

Cookies are small text files stored on your device when you visit fb001. We use cookies and similar tracking technologies (web beacons, pixels, local storage) to enhance your experience, analyze platform usage, and deliver personalized content.

8.2 Types of Cookies We Use

Essential Cookies (Required)

These cookies are necessary for the fb001 platform to function. They enable core features like account login, secure transactions, and session management. You cannot opt out of essential cookies without disabling core functionality.

Functional Cookies

These cookies remember your preferences (language, currency, game favorites) to provide a more personalized experience. You can disable functional cookies in your browser settings.

Analytics Cookies

We use analytics cookies to understand how users interact with fb001, which features are most popular, and where improvements can be made. This helps us optimize the platform. Analytics cookies do not identify you personally.

Marketing Cookies

With your consent, we use marketing cookies to deliver relevant advertisements and measure campaign effectiveness. These cookies may track your activity across different websites. You can opt out of marketing cookies at any time.

8.3 Managing Cookie Preferences

You can manage cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. However, disabling certain cookies may impact your ability to use some fb001 features. Visit your browser's help section for instructions on managing cookies:

  • Google Chrome: Settings > Privacy and security > Cookies
  • Mozilla Firefox: Settings > Privacy & Security > Cookies
  • Safari: Preferences > Privacy > Cookies
  • Microsoft Edge: Settings > Cookies and site permissions

9. Data Retention

9.1 Retention Periods

fb001 retains personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods include:

  • Account Data: Retained during active account lifetime plus seven (7) years after account closure for PAGCOR compliance and dispute resolution
  • Transaction Records: Retained for ten (10) years as required by Philippine tax and AML regulations
  • Identity Verification Documents: Retained for seven (7) years after account closure
  • Communication Records: Retained for three (3) years for customer service quality and dispute resolution
  • Marketing Consent Records: Retained until consent is withdrawn plus six (6) months
  • Security and Fraud Data: Retained for five (5) years for security and fraud prevention purposes

9.2 Secure Deletion

When personal information is no longer required, we securely delete or anonymize it using industry-standard methods to prevent unauthorized recovery. Backups containing personal information are deleted in accordance with our backup retention schedule.

10. International Data Transfers

fb001 primarily stores and processes your personal information within the Philippines. However, some of our service providers and game suppliers may be located outside the Philippines, including in countries that may not provide the same level of data protection as Philippine law.

When we transfer personal information internationally, we ensure adequate protection through:

  • Contractual data protection clauses meeting National Privacy Commission standards
  • Verification that recipient countries have adequate data protection laws
  • Your explicit consent where required
  • Implementation of additional security measures for sensitive data transfers

We remain responsible for the protection of your personal information even when processed by overseas service providers.

11. Changes to This Privacy Policy

fb001 reserves the right to update this Privacy Policy to reflect changes in our data practices, legal requirements, or platform features. Material changes will be communicated to you through:

  • Email notification to your registered email address at least thirty (30) days before changes take effect
  • Prominent notice on the fb001 website
  • In-platform notification upon your next login

Your continued use of fb001 services after changes take effect constitutes acceptance of the updated Privacy Policy. If you do not agree to the changes, you must stop using the Service and close your account.

We encourage you to review this Privacy Policy periodically. The "Last Updated" date at the top of this document indicates when the policy was last revised.

12. Contact Information

12.1 Privacy Inquiries

For questions, concerns, or complaints about this Privacy Policy or our data protection practices, please contact:

Data Protection Officer
fb001 Gaming Corporation
Email: [email protected]
Customer Support: [email protected]
Live Chat: Available 24/7 through the fb001 website

12.2 Response Timeline

We strive to respond to all privacy inquiries within seven (7) business days. For complex requests requiring investigation or consultation with legal counsel, we may require up to thirty (30) days and will notify you of any delay.

12.3 Regulatory Authority

As stated in Section 7.7, you have the right to file complaints with the National Privacy Commission if you believe your privacy rights have been violated. You may contact the NPC even while we are investigating your concern.

Your Privacy is Our Priority

fb001 is committed to maintaining the highest standards of data protection. We continuously review and improve our privacy practices to protect your personal information and comply with evolving Philippine data protection laws. Thank you for trusting fb001 with your information.

Your Data Protection at fb001

How we safeguard your privacy and comply with Philippine data protection laws

256-Bit Encryption

All data transmission protected with bank-level SSL/TLS encryption. Your personal and financial information is secured using the same technology trusted by major Philippine banks.

DPA Compliant

Full compliance with the Data Privacy Act of 2012 (RA 10173) and National Privacy Commission regulations. Your privacy rights are protected by Philippine law.

Your Privacy Rights

Exercise your rights to access, rectify, delete, or port your data. Request a copy of your personal information or opt out of marketing communications anytime.

No Data Selling

fb001 never sells your personal information to third parties. We share data only with trusted service providers and regulatory authorities as required by law.

Limited Retention

Personal data retained only as long as necessary for legal compliance and service provision. Secure deletion procedures ensure data cannot be recovered.

Transparent Practices

Clear information about data collection, usage, and sharing. Dedicated Data Protection Officer available to answer your privacy questions and address concerns.

Your Privacy is Protected at fb001

Play with confidence knowing your personal information is secured with bank-level encryption and protected by Philippine data privacy laws. Join thousands of Filipino players enjoying safe, PAGCOR-licensed gaming.

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